Started With One Frustrated Client
Back in early 2018, I was working with a mid-sized retailer who couldn't figure out why their margins kept shrinking. They had mountains of data but no real understanding of what it meant. Their accountant gave them tax forms. Their consultant gave them PowerPoints.
What they actually needed was someone to sit down, look at the numbers properly, and explain what was happening in plain language. So that's what we did. We found three operational inefficiencies that were eating into their profits, walked them through each one, and helped them fix it over the next quarter.
That experience shaped everything we do now. People don't need more reports—they need clearer understanding. And that's exactly what we focus on delivering.